Services

The Lumin team have a strong history of working with organisations and communities promoting creative, strategic and people valuing approaches to organisational and sector development.

Lumin has a particular interest in working with government agencies to develop national strategies, policies and programmes, as well as working at a community level to identify specific issues and concerns, and develop community led solutions to achieve sector-generated outcomes.

"Searchlight’s results have been immediate with new programmes and services developed as well as staff horizons broadened. WCC and Lumin have developed an effective way of pulling together information to identify not only the people in the communities, but also their barriers and needs. In this way, the judges felt that it was efficient, effective and relevant with staff putting it to good use."

Andrew LeslieCE, New Zealand Recreation Association

Strategy and Planning – lighting up your future


Lumin develops strategies and plans that marry stakeholder aspirations and sound interventions. We offer:
  • Establishment of strategic frameworks
  • Development of a vision and desired outcomes
  • Analysis of literature, legislation, policy and trends
  • Use of consultative methods including focus groups and interviews
  • Analysis of current provision and community characteristics
  • Preparation and presentation of reports and plans

"Recently we have worked with Lumin on a project that requires significant community engagement; I have been extremely impressed with the process, engagement, and outcome to date."

Alison Law, Parks and Recreation ManagerKapiti Coast District Council

“In the last 18 months Robyn has played a key role in the development of ‘Shift’. She has provided support, guidance, connections, evidence based research and encouragement to the Shift team. Robyn is one of the smartest, most forward thinking women I know. Her knowledge, passion and drive for women in leadership and sport and recreation astounds and inspires me.”

Shift is led by Wellington City Council in partnership with The Boys and Girls Institute (BGI) and a number of other organisations that are passionate about seeing young women flourish. Shift is funded by Sport Wellington, Lottery Community Grants and the Ministry of Social Development.

Shift Founder

Research and Evaluation – shining the spotlight


Lumin develops strategies and plans that marry stakeholder aspirations and sound interventions. We offer:
  • Development of research and evaluation questions and methodology
  • Qualitative and quantitative techniques
  • Forecasting trends and demand
  • Financial analysis
  • Reporting research and evaluation findings including recommendations

"The peer review panel was impressed with the extent of primary research that had gone into the context document. The strategy and implementation plan was clearly evidence based with a sound logic. Interesting approach of interweaving international, national and local research. There was good reference to other relevant local strategies (e.g. youth and older adults). The strategy is written in easy to understand language, with good layout, presentation and executive summary."

NZRAPeer Review Panel

“Lumin has worked hard in finding ‘the gaps’ in our programme to ensure that our final product is thorough and useful to the NZ community. They have managed to get information that we couldn’t get!”

Rachel Jury, Recreation Services ManagerUpper Hutt City Council

“Building the capability of those planning, designing, developing, and delivering sport and active recreation facilities and services is a key focus for Sport New Zealand.
With support from the New Zealand Recreation Association (NZRA) Lumin were engaged to review and improve the Facility Management Manual for use by managers of recreation, sport, and leisure facilities. This document is a companion document to the Aquatic Facility Guideline, which Lumin also developed.

Sport New Zealand acknowledges the work of the Lumin team, in particular the expertise of Robyn Cockburn and Trish Amos brought to the project. Engaging with those in the sector and harnessing the wealth of knowledge and then translating this into technical resources takes highly developed communication skills and understanding of the sport and recreation industry. These are attributes that make Lumins involvement in projects always sought after. Notably, both resources, since being released in June 2015 have been very well received by facility owners and operators who support Sport NZ’s view that they are actively supporting improved sector capability”.

Jamie Delich, Spaces and Places, Lead, Community SportSport New Zealand

Coaching and Mentoring – helping your light to shine


Do you have staff who have unrealised potential – or do you want to make the most of your own? 

Our one to one mentoring service will put you in touch with people in your particular area of work who have skills and experience to suit your business needs. Working with others and sharing their insight and wisdom is a great way to encourage your staff and provide them with the motivation to succeed.

The Emerging Leaders Mentoring Groups target promising staff in the parks, recreation and aquatics sectors. Robyn Cockburn facilitates the groups which meet monthly for six months. Information for managers and emerging leaders is available. A mentoring agreement outlines the programme’s commitments. If you are interested in finding out more, contact Robyn.

“The work Lumin has done to provide information on the state of sport, recreation and its relationship to health and wellbeing both locally (in Wellington) and nationally has been priceless to me. Robyn’s work was my introduction to the sport and recreation sector five years ago. She has continued to be my go to person for advice on women in sport leadership, teenage girls participation, innovation in the sport sector and strategy and planning. Robyn has played an integral part in my understanding of sport and recreation in New Zealand and I always enjoy being part of any training and development workshops she facilitates.”

Fran McEwen, Health & Wellbeing Partnership Wellington City Council

Training, Development and Assessment – brighten your leading lights


At Lumin, we believe that training is the catalyst for productivity. We develop custom training and development opportunities for a wide range of organisations and in a wide range of topics. Lumin has recently provided the team leaders of Cardrona Alpine Resort with a management kickstart to the season, tailoring the content of the National Certiicate in Business (FIrst Line Management) to the specific needs and challenges of running a complex seasonal business.

We also provide training an NZQA assessment at all levels including:

  • Communiction Skills
  • Conflict Resolution
  • Customer Service
  • Leadership and Management
  • Problem Solving
  • Programme Planning
  • Leadership and Management
  • Trainer and Assessor Training

“Having worked with many organisations in our qualification development project, Lumin stands out as the organisation that 'gets it'. Their work is always well researched, insightful, and efficient, and expresses an excellent understanding of our sector. Robyn and her team have the ability to distil complex and diverse information into communication that clearly articulates the situation. Lumin are an outstanding team of people to have as part of a project.

Dale Henderson, Chair Entertainment Technology Sector Reference Group

Facilitation – helping you to shine the light


Our facilitation services are designed to help you and your teams achieve their purpose productively.  We facilitate events, forums, think tanks, consultations and meetings large or small.

“Lumin have always been my ‘go to’ for facilitating quality training and development workshops for my teams. Robyn’s knowledge and delivery style is exceptional, and most importantly she delivers the desired results."

Alison Law, Parks and Recreation Manager Kapiti Coast District Council

"Robyn has undertaken several pieces of research, development, and facilitation work for the NZOC that underpins and informs our work to support and advance women in sport at all levels. Most recently the team at Lumin have worked with us to establish a women’s leadership programme providing tailored support to retired Olympians in their pursuit of leadership roles. Robyn’s working style is respectful, encouraging excellence in the development of others."

New Zealand Olympic Committee