Services
The Lumin team have a strong history of working with organisations and communities promoting creative, strategic and people valuing approaches to organisational and sector development.
Lumin has a particular interest in working with government agencies to develop national strategies, policies and programmes, as well as working at a community level to identify specific issues and concerns, and develop community led solutions to achieve sector-generated outcomes.
Research – shining the spotlight
Our work is underpinned by a commitment to undertaking solid research to validate and justify developments through:
- Development of research questions and methodology
- Use of qualitative and quantitative techniques
- Forecasting trends and demand
- Financial analysis
- Reporting research findings including recommendations
Recent research has involved:
- Community and Market Analysis for the Northern, Southern and Eastern and Central and Western areas of Recreation Wellington
- Feasibility stufy for the redevelopment of the Paekakariki Surf Lifeguards Pavilion
- Partnerships with Schools regarding the current and potential provision of pools in conjunction with the Wellington City Council.
Evaluation
Are you keen to get a comprehensive evaluation of a project or programme? Do you want to use this to develop new initiatives, secure additional funding or just check that you're making a difference?
Lumin have developed a reputation for comprehensive programme evaluations. We have been developing Evaluation Frameworks that result in a Balanced Scorecard. We typically use existing data and add primary research and stakeholder interviews to round out the picture. Robyn recently presented some case material to the Thinking Rec! conference for planners and policy makers. Download the presentation (1.6 MB) or contact Robyn to discuss further.
Mentoring - helping your light to shine
Do you have staff who have unrealised potential - or do you want to make the most of your own? The Emerging Leaders Mentoring Group targets promising staff in the parks, recreation and aquatics sectors. Robyn Cockburn facilitates this group which meets monthly for six months. Information for managers and emerging leaders is available. A mentoring agreement outlines the programme's commitments. If you are interested in finding out more, contact Robyn.
Our one to one mentoring service will put you in touch with people in your particular area of work who have skills and experience to suit your business needs. Working with others and sharing their insight and wisdom is a great way to encourage your staff and provide them with the motivation to succeed.
"I would definitely recommend Robyn. Working with her has meant much more than just getting an excellent job done. Robyn shares of herself and her experience generously - she has mentored me, helped me to develop new skills and grow professionally. I'm happy just to be around and watch her magic!" - Esther Bukholt, Community Recreation Advisor, Wellington City Council
"The peer review panel was impressed with the extent of primary research that had gone into the context document. The strategy and implementation plan was clearly evidence based with a sound logic. Interesting approach of interweaving international, national and local research. There was good reference to other relevant local strategies (e.g. youth and older adults). The strategy is written in easy to understand language, with good layout, presentation and executive summary." - NZRA Peer Review Panel
Strategy and Planning – lighting up your future
Lumin develops strategies and plans that marry stakeholder aspirations and sound interventions. We can offer you:
- Establishment of strategic frameworks
- Development of a vision and desired outcomes
- Analysis of literature, legislation, policy and trends
- Use of consultative methods including focus groups and interviews
- Analysis of current provision and community characteristics
- Preparation and presentation of reports and plans
Thank you for this magnificent business plan! And for all your hard work on this. We will look back on this as a watershed moment. I've had so much positive feedback about your facilitation - every person there was impressed and pleased! - Fenn Gordon, Independent Producer.
Training and facilitation – brighten your leading lights
At Lumin, we believe that training is the catalyst for productivity. We can provide training to your organisation at all levels:
- Trainer and Assessor Training
Upskill key staff to become in-house trainers and assessors to enable them to identify and respond to training and skill development requirements. - Customer Service
Identify your customer service training needs and tailor workshops to develop your organisation’s focus. - Problem Solving
Provide your people with skills to define problems, identify desired outcomes, gather information, and find ways to reach solutions that progress toward the outcome. - Leadership and Management
Work with your management team and team leaders to give them the skills required to motivate their team to get the job done. - Communication Skills
Provide a framework and the skills to ensure your message is clear and effective and gives you the results you are aiming for. - Conflict Management
Give you the skills to identify areas of conflict, express yourself clearly and negotiate and change behaviours. - Programme Planning
Build creative recreation, arts and sport solutions that reflect community needs.
"Robyn's commitment to the development of our professional association has been outstanding. Specifically, her advocacy and desire to develop the capability and capacity of people working in the recreation sector has been unwavering." - Jamie Delich, Manager, Recreation Wellington, Wellington City Council.